Quick contact form:
We will reply during office hours.
Richardson, TX 75083
866-448-0445
Office hours are Mon. - Fri. 8:30am - 5:30pm (CST)
Saturday 9am - 1pm (CST)
LIVE CHAT is also available during these hours.
| Main Number | (866) 448-0445 |
|---|---|
| Underwriting / Marketing Fax | 972-695-4036 |
| Claims Fax | 972-521-3628 |
| Customer Service / Underwriting | |
|---|---|
| Spanish | Option 1 |
| English | Option 2 |
| customerservice@excellentins.com | |
| Report a New Claim | |
|---|---|
| Option 3 or Call 866-448-0445 | |
| Status of an Existing Claim | |
|---|---|
| Option 4 or claims@excellentins.com | |
| Marketing | |
|---|---|
| Option 5 or marketing@excellentins.com | |
| Mailing Address | |
|---|---|
| Ignition Insurance PO Box 830568 Richardson, Texas 75083 |
|